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Terms and conditions

Payment Methods, Privacy & Safety, Customer Care & About Us

Privacy & Safety

Mathais Resto Cafe: Protecting Your Privacy

Your privacy is of the utmost importance to us at Mathais Resto Cafe. We want you to feel confident that your information is secure when you order online or make a reservation with us. Here’s how we ensure the safety of your personal data:

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  • Data Collection: We only collect necessary information such as your name, contact details, and payment information to process your orders and improve your experience with us.

  • Secure Payments: All payments are processed through trusted third-party services, ensuring your payment details remain confidential.

  • Communication: We may contact you to confirm your order, send updates, or share promotions. You can opt out of marketing communications at any time.

 

At Mathais Resto Cafe, we are committed to creating a safe and secure environment for all our guests.

Customer Care

Mathais Resto Cafe: Here to Serve You

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At Mathais Resto Cafe, we pride ourselves on providing exceptional customer service to ensure that every dining experience with us is delightful. If you have any questions or need assistance with your orders, we are here to help!

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How to Reach Us:

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We aim to respond to all inquiries within 24 hours. Our team is always ready to address any questions about menu options, reservations, or special requests. For any concerns related to refunds or cancellations, please visit our [Refund Policy page link]. Thank you for choosing Mathais Resto Cafe, where customer satisfaction is our top priority.

Payment Methods

We want your experience with Mathais Resto Cafe to be as smooth as possible, including when it comes to payments. We accept a variety of payment methods to ensure your convenience:

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  • Credit/Debit Cards: Visa, MasterCard, American Express, and more.

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  • PayPal: A secure and fast way to pay online.

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  • Offline Payments: Prefer offline methods? Reach out to us to arrange payment via bank transfer or in-person transactions.

Return and shipping

At Mathais Resto Cafe, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a simple return and refund process.

Return Policy:

  • Eligibility: Returns are accepted within 14 days of receiving your order. Items must be unused, unopened, and in their original packaging.

  • Non-Returnable Items: Perishable goods such as food and beverages are not eligible for returns unless they arrive damaged or defective.

  • Process: To initiate a return, please contact our support team at returns@mathaisrestocafe.com with your order number and reason for return. Our team will guide you through the process.

  • Refunds: Once your return is received and inspected, we will process your refund to your original payment method. Please allow 5-7 business days for the refund to reflect in your account.

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